Frequently Asked Questions

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We are committed to providing you with a seamless shopping experience and reliable service. Here’s a detailed overview of our policies and commitments:

We prioritize customer satisfaction in every aspect, from product quality to after-sales support. Our team is dedicated to ensuring you have all the information you need to make informed decisions. Whether you have questions about delivery, returns, privacy, ordering, or payments, we’ve got you covered with transparent and customer-centric policies.

For our projector products, we are a leading factory based in Shenzhen, China, offering a wide range of projectors for home, gaming, and outdoor movie scenarios, covering basic, middle, and high-level models. We also support OEM & ODM customization. Feel free to reach out for detailed documents and personalized assistance—we’re here to help you every step of the way.

We are an original projector factory in Shenzhen China.Mainly of our products range from basic/ middle/ high level.
Which are widely used in homing/gaming and outdoor movie.
OEM& ODM support
More details pls feel free to let me ,I will share the doc accordingly. Thank you!

Dear friend,in order to support your work and help you know more about us, we do not set the MOQ for the first three times. You can choose at will to confirm the quality feel free.

Dear friend, welcome to our product catalog! You can browse it easily and share me which one do you perfer and share the delivery address~ I will generate a l pro forma invoice for you, which clearly lists the shipping cost, logistics time and total amount, so you can see it at a glance! The whole process is transparent. If you have any questions, feel free to call me and I will prepare it for you immediately.

If you have your own freight forwarder in China,we could help you ship to them directly.
If you don’t have your own freight forwarder in China, we will choose to use the freight forwarder that has cooperated with us for ten years to ship the goods to you.
The relevant transportation costs will be reviewed for you in the form of an official PI. Our freight forwarder will handle everything for you. You just need to wait to receive the goods at home or in the company. Generally, it takes about 15 working days. If you choose a faster way, it will take about 5 – 7 working days.

Our products come with a standard 1-year warranty by default. This duration is set based on the product’s durability—all core components undergo rigorous testing, so issues are rare under normal usage.
What’s more, our support doesn’t end with the warranty period. Whether you have questions about usage, need replacement parts, or require maintenance later on, feel free to reach out anytime. We’ll respond quickly and handle things smoothly, so you won’t have to worry about follow-up issues at all.

We exclusively use SWIFT – certified international accounts for payments, with all fund flows complying with international settlement standards.
For instance, when you need to clear customs, conduct financial audits, or file cross – border tax returns in the future, these formal transaction records can directly serve as compliance vouchers.
This eliminates the hassle of having fund sources questioned due to personal account receipts, saving you a lot of trouble.

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